Shipping policy
ForeverLoved's Shipping Policy
At ForeverLoved, we strive to provide a seamless and reliable shipping experience for all our valued customers. Below is our detailed shipping policy to help you understand how we process and deliver orders.
Order Processing Time
Artwork Design: After you place your order, we will begin processing it within 1-2 business days. This timeframe includes order verification, artwork design, and revisions.
Production: After you approve the artwork design, we will put it into production, which typically takes 5-7 days to produce.
Shipping Time
Domestic Shipping (USA): We ship all our products using reliable express delivery services. Standard shipping time within the USA is typically 5-7 business days after your order is processed.
International Shipping: We offer international shipping to select countries. Delivery times for international orders may vary from 6-10 business days, depending on your location and local customs processing times.
Shipping Fees
Standard Shipping: Standard shipping fees are calculated at checkout based on order weight and delivery location.
Free Shipping: We offer free standard shipping for orders over a certain amount (as specified in our promotions).
Order Tracking
After your order is shipped, you will receive a confirmation email with a tracking code. You can use this code to track your package online and receive real-time updates on its delivery status.
Customs and Import Taxes
For international orders, please note that customs fees or import taxes may be applied by your country. These additional charges are the customer's responsibility and are not included in the shipping cost.
Delivery Delays
While we strive to deliver your order within the estimated timeframe, unforeseen circumstances such as weather events, customs delays, or carrier issues may cause delays. We appreciate your understanding and patience in these situations.
Incorrect Address
Please ensure your shipping address is correct when placing your order. We are not responsible for orders delivered to incorrect or outdated addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.
Lost or Damaged Package
In the unfortunate event that your package is lost or damaged upon arrival, please contact our customer service team within 7 days of delivery. We will work with the shipping company to resolve the issue and, if necessary, arrange for a replacement.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
We hope this shipping policy has answered all your questions. If you have any further questions, please contact us at businessforeverloved@gmail.com
Thank you for shopping at ForeverLoved!